STOUR

Subject: Complaint: storm overflow SWS00789 on the STOUR

Dear Southern Water,

I am writing to formally raise a concern about storm overflow SWS00789,
which public Environment Agency data shows recording 2 spill events totalling 0 min in the last 30 days into the STOUR.

Evidence:
- Last 30 days: 2 spill events totalling 0 min
- Cross-referenced flags from independent monitoring: 1 open Truth Engine discrepancies
- Location: 51.14127, 0.87606
- Source: Environment Agency National Storm Overflow Hub, OGL v3, cross-referenced via River Truth (https://rivertruth.co.uk/overflow/8523)

[Add your personal context here — e.g. how you use this stretch of water and how this incident affects you.]

Please respond with:
1. The cause of this discharge or monitor outage
2. The action being taken to resolve it
3. The expected timeline for resolution
4. What measures are in place to prevent recurrence

I have copied the Environment Agency, Ofwat, and my MP into this correspondence
where appropriate.

Yours faithfully,
[Your name]
[Your address]
[Your customer reference if you are a Southern Water customer]

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Subject: Constituent concern: Southern Water sewage discharge — overflow SWS00789

Dear [your MP — WriteToThem will fill this in],

I am writing as your constituent to raise concern about ongoing sewage discharges
from Southern Water in our area.

A specific recent example is storm overflow SWS00789, which public
Environment Agency data shows recording 2 spill events totalling 0 min in the last 30 days into the STOUR.

Evidence on the public record:
- Last 30 days: 2 spill events totalling 0 min
- Cross-referenced flags from independent monitoring: 1 open Truth Engine discrepancies
- Location: 51.14127, 0.87606
- Source: Environment Agency National Storm Overflow Hub, OGL v3, cross-referenced via River Truth (https://rivertruth.co.uk/overflow/8523)

[Add your personal context here — e.g. how you use this stretch of water and how this incident affects you and your family.]

I would like to ask:
1. Whether you support strengthening the regulatory regime for storm overflows
   and monitor coverage in particular
2. Whether you would raise this specific incident with the Secretary of State
   for Environment, Food and Rural Affairs or with Ofwat
3. What steps Parliament is taking to hold Southern Water accountable for
   the gap between shareholder distributions and the state of monitoring on
   the ground

Yours sincerely,
[Your name]
[Your address — WriteToThem requires a postal address to verify constituency]

Sources: Environment Agency National Storm Overflow Hub · Environment Agency
WIMS Water Quality Archive · cross-referenced via River Truth (https://rivertruth.co.uk/overflow/8523)