RIVER OTTER

Subject: Complaint: storm overflow SBB00592 on the RIVER OTTER

Dear South West Water,

I am writing to formally raise a concern about storm overflow SBB00592,
which public Environment Agency data shows recording 3 spill events totalling 48 min in the last 30 days into the RIVER OTTER.

Evidence:
- Last 30 days: 3 spill events totalling 48 min
- Location: 50.80179, -3.20445
- Source: Environment Agency National Storm Overflow Hub, OGL v3, cross-referenced via River Truth (https://rivertruth.co.uk/overflow/25547)

[Add your personal context here — e.g. how you use this stretch of water and how this incident affects you.]

Please respond with:
1. The cause of this discharge or monitor outage
2. The action being taken to resolve it
3. The expected timeline for resolution
4. What measures are in place to prevent recurrence

I have copied the Environment Agency, Ofwat, and my MP into this correspondence
where appropriate.

Yours faithfully,
[Your name]
[Your address]
[Your customer reference if you are a South West Water customer]

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Subject: Constituent concern: South West Water sewage discharge — overflow SBB00592

Dear [your MP — WriteToThem will fill this in],

I am writing as your constituent to raise concern about ongoing sewage discharges
from South West Water in our area.

A specific recent example is storm overflow SBB00592, which public
Environment Agency data shows recording 3 spill events totalling 48 min in the last 30 days into the RIVER OTTER.

Evidence on the public record:
- Last 30 days: 3 spill events totalling 48 min
- Location: 50.80179, -3.20445
- Source: Environment Agency National Storm Overflow Hub, OGL v3, cross-referenced via River Truth (https://rivertruth.co.uk/overflow/25547)

[Add your personal context here — e.g. how you use this stretch of water and how this incident affects you and your family.]

I would like to ask:
1. Whether you support strengthening the regulatory regime for storm overflows
   and monitor coverage in particular
2. Whether you would raise this specific incident with the Secretary of State
   for Environment, Food and Rural Affairs or with Ofwat
3. What steps Parliament is taking to hold South West Water accountable for
   the gap between shareholder distributions and the state of monitoring on
   the ground

Yours sincerely,
[Your name]
[Your address — WriteToThem requires a postal address to verify constituency]

Sources: Environment Agency National Storm Overflow Hub · Environment Agency
WIMS Water Quality Archive · cross-referenced via River Truth (https://rivertruth.co.uk/overflow/25547)