TRIB OF THE RIVER OTTER

Subject: Storm overflow SBB00492 on the TRIB OF THE RIVER OTTER: request for information

Dear South West Water,

I am writing about storm overflow SBB00492 on the TRIB OF THE RIVER OTTER.

Environment Agency storm overflow monitoring data for overflow SBB00492 on the TRIB OF THE RIVER OTTER (operator listed as South West Water) records no spill events starting between 18 September 2026 and 18 October 2026.

As of 18 October 2026 at 01:38 UTC, the monitor for this overflow is reported as offline (status timestamp in the public data: 13 October 2026 at 10:59 UTC). While a monitor is reported offline, the public data cannot show whether the overflow is spilling.

Further details from the public record:
- Open automated data flags on River Truth for this overflow: 1 (comparisons between public datasets, not findings of fault)
- Location: 50.79656, -3.23979
- Sources: Environment Agency National Storm Overflow Hub and Water Quality Archive (Open Government Licence v3.0), cross-referenced via River Truth (https://rivertruth.co.uk/overflow/25330)

These figures are taken from public monitoring data as published and may be revised by the publisher. They are not a finding that any permit condition has been breached.

[Add your personal context here, for example how you use this stretch of water.]

Please could you tell me:
1. Whether the monitoring record summarised above is accurate and complete
2. Why the monitor is reported as offline and when it is expected to report again
3. What work, if any, is planned at this overflow, and on what timeline
4. What measures are in place to reduce spills from this overflow in future

[Delete if not applicable: I have copied the Environment Agency, Ofwat and my MP into this correspondence.]

Yours faithfully,
[Your name]
[Your address]
[Your customer reference if you are a South West Water customer]

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Subject: Constituent query: storm overflow SBB00492 on the TRIB OF THE RIVER OTTER

Dear [your MP, WriteToThem will fill this in],

I am writing as your constituent about public storm overflow monitoring data for our area.

Environment Agency storm overflow monitoring data for overflow SBB00492 on the TRIB OF THE RIVER OTTER (operator listed as South West Water) records no spill events starting between 18 September 2026 and 18 October 2026.

As of 18 October 2026 at 01:38 UTC, the monitor for this overflow is reported as offline (status timestamp in the public data: 13 October 2026 at 10:59 UTC). While a monitor is reported offline, the public data cannot show whether the overflow is spilling.

Further details from the public record:
- Open automated data flags on River Truth for this overflow: 1 (comparisons between public datasets, not findings of fault)
- Location: 50.79656, -3.23979
- Sources: Environment Agency National Storm Overflow Hub and Water Quality Archive (Open Government Licence v3.0), cross-referenced via River Truth (https://rivertruth.co.uk/overflow/25330)

These figures are taken from public monitoring data as published and may be revised by the publisher. They are not a finding that any permit condition has been breached.

[Add your personal context here, for example how you and your family use this stretch of water.]

I would like to ask:
1. Whether you support strengthening the regulatory regime for storm overflows, and monitor coverage in particular
2. Whether you would raise the monitoring data for this overflow with the Secretary of State for Environment, Food and Rural Affairs, the Environment Agency or Ofwat

Yours sincerely,
[Your name]
[Your address (WriteToThem requires a postal address to verify your constituency)]