1. Complain to Dwr Cymru Welsh Water
The official complaints route. Most companies require submission through their web form rather than email — open the form, then paste the pre-filled letter.
Preview the letter
Subject: Storm overflow South of Aster Close Risca Overflow on the River Ebbw: request for information
Dear Dwr Cymru Welsh Water,
I am writing about storm overflow South of Aster Close Risca Overflow on the River Ebbw.
Environment Agency storm overflow monitoring data for overflow South of Aster Close Risca Overflow on the River Ebbw (operator listed as Dwr Cymru Welsh Water) records no spill events starting between 17 September 2026 and 17 October 2026.
As of 17 October 2026 at 22:21 UTC, the monitor does not report the overflow as spilling.
Further details from the public record:
- On the Monmouthshire and Brecon Canal, per the OS Open Rivers network (Ordnance Survey, Open Government Licence)
- Location: 51.60935, -3.09226
- Sources: Environment Agency National Storm Overflow Hub and Water Quality Archive (Open Government Licence v3.0), cross-referenced via River Truth (https://rivertruth.co.uk/overflow/13697)
These figures are taken from public monitoring data as published and may be revised by the publisher. They are not a finding that any permit condition has been breached.
[Add your personal context here, for example how you use this stretch of water.]
Please could you tell me:
1. Whether the monitoring record summarised above is accurate and complete
2. What work, if any, is planned at this overflow, and on what timeline
3. What measures are in place to reduce spills from this overflow in future
[Delete if not applicable: I have copied the Environment Agency, Ofwat and my MP into this correspondence.]
Yours faithfully,
[Your name]
[Your address]
[Your customer reference if you are a Dwr Cymru Welsh Water customer]
2. Write to the MP for this stretch
This overflow sits in the Newport West and Islwyn constituency — currently represented by Ruth Jones (Labour). Click below to open WriteToThem with the letter copied to your clipboard — paste it into the message box.
Or write to your own MP instead
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Preview the letter
Subject: Constituent query: storm overflow South of Aster Close Risca Overflow on the River Ebbw
Dear [your MP, WriteToThem will fill this in],
I am writing as your constituent about public storm overflow monitoring data for our area.
Environment Agency storm overflow monitoring data for overflow South of Aster Close Risca Overflow on the River Ebbw (operator listed as Dwr Cymru Welsh Water) records no spill events starting between 17 September 2026 and 17 October 2026.
As of 17 October 2026 at 22:21 UTC, the monitor does not report the overflow as spilling.
Further details from the public record:
- On the Monmouthshire and Brecon Canal, per the OS Open Rivers network (Ordnance Survey, Open Government Licence)
- Location: 51.60935, -3.09226
- Sources: Environment Agency National Storm Overflow Hub and Water Quality Archive (Open Government Licence v3.0), cross-referenced via River Truth (https://rivertruth.co.uk/overflow/13697)
These figures are taken from public monitoring data as published and may be revised by the publisher. They are not a finding that any permit condition has been breached.
[Add your personal context here, for example how you and your family use this stretch of water.]
I would like to ask:
1. Whether you support strengthening the regulatory regime for storm overflows, and monitor coverage in particular
2. Whether you would raise the monitoring data for this overflow with the Secretary of State for Environment, Food and Rural Affairs, the Environment Agency or Ofwat
Yours sincerely,
[Your name]
[Your address (WriteToThem requires a postal address to verify your constituency)]
MP details are looked up live from the UK Parliament Members API under the Open Parliament Licence v3.0. River Truth makes no claim about this MP's voting or advocacy record on water issues — they are shown solely as the elected representative for this constituency.