1. Complain to Hafren Dyfrdwy
The official complaints route. Most companies require submission through their web form rather than email — open the form, then paste the pre-filled letter.
Preview the letter
Subject: Storm overflow 31796365 on the Afon Banwy: request for information
Dear Hafren Dyfrdwy,
I am writing about storm overflow 31796365 on the Afon Banwy.
The 2025 annual Event Duration Monitoring return, as compiled by The Rivers Trust, for overflow 31796365 on the Afon Banwy (operator listed as Hafren Dyfrdwy) records 34 counted spills, totalling 5 days. No event-level or live status data is available to River Truth for this operator.
As of 30 September 2026 at 21:53 UTC, the public data does not give a current monitor status for this overflow.
Further details from the public record:
- Location: 52.65296, -3.32018
- Source: 2025 annual EDM return as compiled by The Rivers Trust (Open Government Licence), cross-referenced via River Truth (https://rivertruth.co.uk/overflow/109046124)
These figures are taken from public monitoring data as published and may be revised by the publisher. They are not a finding that any permit condition has been breached.
[Add your personal context here, for example how you use this stretch of water.]
Please could you tell me:
1. Whether the monitoring record summarised above is accurate and complete
2. What work, if any, is planned at this overflow, and on what timeline
3. What measures are in place to reduce spills from this overflow in future
[Delete if not applicable: I have copied the Environment Agency, Ofwat and my MP into this correspondence.]
Yours faithfully,
[Your name]
[Your address]
[Your customer reference if you are a Hafren Dyfrdwy customer]
2. Write to the MP for this stretch
This overflow sits in the Montgomeryshire and Glyndwr constituency. Click below to open WriteToThem with the letter copied to your clipboard — paste it into the message box.
Or write to your own MP instead
Prefer to write to the MP for where you live? Enter your postcode and we'll redirect WriteToThem accordingly.
Preview the letter
Subject: Constituent query: storm overflow 31796365 on the Afon Banwy
Dear [your MP, WriteToThem will fill this in],
I am writing as your constituent about public storm overflow monitoring data for our area.
The 2025 annual Event Duration Monitoring return, as compiled by The Rivers Trust, for overflow 31796365 on the Afon Banwy (operator listed as Hafren Dyfrdwy) records 34 counted spills, totalling 5 days. No event-level or live status data is available to River Truth for this operator.
As of 30 September 2026 at 21:53 UTC, the public data does not give a current monitor status for this overflow.
Further details from the public record:
- Location: 52.65296, -3.32018
- Source: 2025 annual EDM return as compiled by The Rivers Trust (Open Government Licence), cross-referenced via River Truth (https://rivertruth.co.uk/overflow/109046124)
These figures are taken from public monitoring data as published and may be revised by the publisher. They are not a finding that any permit condition has been breached.
[Add your personal context here, for example how you and your family use this stretch of water.]
I would like to ask:
1. Whether you support strengthening the regulatory regime for storm overflows, and monitor coverage in particular
2. Whether you would raise the monitoring data for this overflow with the Secretary of State for Environment, Food and Rural Affairs, the Environment Agency or Ofwat
Yours sincerely,
[Your name]
[Your address (WriteToThem requires a postal address to verify your constituency)]
MP details are looked up live from the UK Parliament Members API under the Open Parliament Licence v3.0. River Truth makes no claim about this MP's voting or advocacy record on water issues — they are shown solely as the elected representative for this constituency.